The eligibility criteria for patient transport have recently changed.

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Patients requesting ambulance transport will be asked a series of questions to ensure that they are eligible for patient transport.

 

If you feel you have been unfairly denied transport, you can appeal through the Patient Advice and Liaison service (PALS) as follows:

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Freephone     0800 032 0202

Text                01670 511098

Email             northoftynepals@nhct.nhs.uk